Our Guarantee

uk wide

timber windows with the perfect fit

50 Years Warranty

on your Accoya timber windows and doors

Our GuaranteeWe provide long warranties on our timber products

Our Guarantee

All door and window companies will give you guarantees and warrantees, very few will give you the type of warranties you would love to see. See below our guarantees and warranties which are pretty much unchallenged.


Timber Window Solutions UK’s 11 Point Guarantee

  1. Our Promise

    Timber Window Solutions UK’s promise to you is a very high-quality service & quality workmanship for the most competitive price with all work fully guaranteed.

  2. Professional, honest and expert advice

    This is always provided by us so you can rest assured you’re in safe hands.

  3. Timeframe

    We always aim to finish our contract within the agreed timescale and within budget which means there’s no nasty surprises for you. Our Current achievement is 94% off projects that have finished on time and within budget.

  4. Your One Point of Contact

    You will have one main contact for the duration of the contract who is contactable anytime throughout the day, making it very easy for you to communicate with us and remain updated.

  5. Our Tradesmen

    We only employ fully qualified tradesmen who have the same vision as Timber Window Solutions UK’s, meaning everyone in the company is always striving to do their utmost to satisfy the company and our clients.

  6. Solution Focused

    We have years of experience meaning we’ll always give you unique ideas and recommend changes to your plan if we see a better solution than those on the plans you have.

  7. Transparent and Honest

    Being a family business, we are a very fair, transparent and honest with any additional works or extra costs unlike most builders, who see this as an opportunity for profit at your expense.

  8. Quality Materials

    We only ever use the best quality engineered and hardwoods for our doors and windows meaning they will have an extended timeframe along with today’s painting technology means means timber windows should last over 60 years with very minimal maintenance.

  9. No ‘Messing Around’

    We wear protective shoe covers in your home, use dust sheets and clean up after ourselves every day so you can relax and put your feet up.

  10. Respect Your Home

    We will treat you, your family and your home with the utmost respect. We will not play loud music, shout or use any foul language.

  11. Customer service

    We will always strive to have the best customer service available, Our office will be in regular contact with you throughout the manufacturing process so you know exactly where we are with your project.


Our extensive list of guarantees should help to rest easy that if you hire us then you do not have to worry about the quality of our work or how we go about our business. We take our work very seriously and as such, present ourselves professionally when we are working on your property. Our reputation is crucial to ensure our business continues to thrive, which is why we have no qualms in making this list of guarantees to you



We provide a long warranty with timber windows products.
We are delighted that the windows we manufacture come with some of the best warranties available in the market. These vary slightly from one manufacturer to another and specific warranties are supplied at the time of the quotation, but generally the following warranties apply:

  • 30 years against rot and fungal decay of the timber
  • 15 years against failure of the glazing units
  • 15 years against flaking and cracking of the paint
  • 13 years against manufacturing defects
  • 12 years against failure in the operation of the ironmongery


Download Our Timber Window & Door Brochure

It is packed full of all the reasons why you need to pick timber over uvpc as the best solution for your new windows and doors

Click Here To Download Brochure Click Here To Download Brochure

Download Our Timber Window & Door Brochure

Great so you want to download our brochure please fill in your details below and hit download button

    Get a Free QuoteGet a Free Quote now

    Get a Free Quote